The lack of access to health care is often the biggest challenge that patients encounter when they are sick or seeking preventive care. Patients can face weeks of waiting to see a provider and insufficient time with that provider once they are finally seen. For many, access remains out of reach, particularly for those living in rural areas or under-resourced communities.

With virtual and digital capabilities becoming more convenient and widely adopted, consumers today have more options in how they access their care. The past year has seen people become increasingly comfortable with virtual care and, according to our recent Health Care Insights Study, 59% of consumers feel it is important to their health that they have access to virtual and telehealth services. This greater acceptance of virtual care, combined with the proliferation of telehealth options in the past few years, offers a promising solution to closing gaps in health care inequities and helping shape a better care delivery model for all.

As we head into May, National Mental Health Awareness Month, it is important to acknowledge the gains made to reduce mental health stigma in the workplace. When I started in the employee assistance field over 16 years ago, many organizations were reluctant to speak openly about mental health beyond the concepts of “stress” and “resilience.” Now, campaigns such as Just Five, StigmaFree and Mental Health First Aid are common in workplace settings (2,4). Organizational leaders, managers and employees are speaking openly about their own mental health challenges, reducing traditional taboos. These are important steps in the effort to place mental health awareness on the same level as other physical health needs.

Yet, stigma is not the only barrier to mental health.  Access to care is a hurdle many people struggle to overcome. Once an individual acknowledges the need to address their own mental health concerns, they face challenges of finding and connecting to appropriate care (6).

A recent email started like this: “I have had a few situations recently where managers are becoming impatient with employees who are parents, feeling that the pandemic is over and the desire to get “back to normal.”  The sentiment is very real and understandable, compounded by pressure from the top, but for caregivers, life is not normal, and many of the challenges presented by the pandemic endure. The incidence of serious mental health issues like depression and anxiety remains at crisis levels. Concerns about kids’ learning gaps and mental health, persistent illnesses and sick days, the specter of layoffs, confusing return to office messaging and plans, and economic instability have all impacted retention, advancement and efforts to make organizations more equitable and inclusive.

Caregivers represent an essential portion of your workforce, whether we realize it or not. Many of those who have caregiving responsibilities are invisible in the workplace; researchers estimate that while 73% of the workforce identify as caregivers, only 56% of them say their work supervisor is aware of their caregiving responsibilities—a phenomenon Julia Cohen Sebastien, CEO of caregiver-support platform Grayce, has described as “quiet caregiving.”

Starting April 1, 2023, employees no longer eligible for Medicaid may look to employer-sponsored health insurance to stay covered.

Beginning as early as April 1, approximately 15 to18M people will no longer be eligible for Medicaid coverage because of the redetermination process and likely will seek health insurance from another source, including employer-sponsored coverage. As a result, employers, brokers, consultants can work together to determine what this development might mean for companies’ health plans and employees.

One of the tenets of NEEBC’s mission is to encourage the next generation of employee benefits professionals, in part, through mentoring.  Each year, seasoned NEEBC community members mentor a new class of emerging benefits professionals in both group and, as of 2022, one-on-one settings.  The goal of the NEEBC Mentoring Program is for HR professionals to share their expertise in various areas of career development so our mentees can build a framework for their own development and growth.  We foster a networking and collaborative environment and invite subject matter experts of chosen topics to discuss possible solutions to current challenging HR issues. Our mentors feel great satisfaction giving back to a field they love and often learn a few things as well.

Reflections from a Mentor and a Group Leader
December marked our last session of NEEBC’s 2022 Mentoring Program, and diving into January, National Mentoring Month, it is a great time to pause and reflect.  I have been fortunate to benefit from wonderful mentors over my career who helped me get to where I am today.  Through NEEBC membership and participation, I have grown my network and become a NEEBC Board member.  So, when the opportunity presented itself to help resurrect our mentoring program, which was suspended for one year during COVID, and give back to this field, I jumped at the opportunity!  I also LOVE to talk about employee benefits and learn from the mentees as well.